Last updated 6 September 2026
Data deletion
This page explains how uploaded files and account data are removed from Grand Video, and how you can ask for your data to be deleted.
Automatic deletion
Free uploads are automatically and permanently deleted 7 days after upload. Paid uploads remain accessible for the period tied to your purchase and are automatically deleted once that period ends. You do not need to request this — it happens on schedule without any action from you.
Deleting your data yourself
If you want to remove your data before it expires on its own, Grand Video does not require you to email a request. A self-serve “Clear my data” control in your account lets you erase your uploaded files, account records, and any information obtained through Facebook Login, immediately and without waiting for a manual request to be processed.
What gets removed
Clearing your data removes your uploaded video files, the account record that tracks them, and any information obtained through Facebook Login, such as your name or email address. It does not affect copies that recipients may already have downloaded to their own devices before deletion.
If you cannot use the self-serve control
If you are unable to use the self-serve control for any reason, you can contact us at lsh.samlee@gmail.com and we will process your request.
Contact
Questions about this page can be sent to lsh.samlee@gmail.com.